top of page

FAQ

  • Shipping Information
    Orders placed and paid by Wednesday night, will be shipped on the following Monday. Prices quoted for shipping are for Express shipping because there is less chance of plants sitting around locked up for a weekend.
  • Returns Policy
    If you have found that your product does not meet your expectations, please send me a photo within 24 hours of receiving. If it is determined that the product is unsatisfactory or faulty, then a refund can be issued, or the option of a replacement for the same value.
  • A Point of Difference
    My plants are growing in my open air shadehouse, not hothouse. All my plants are sent in the containers that they are grown in. All succulents are well established and are NOT cuttings. This ensures there is no unnecessary root disturbance.
  • Care Instructions
    To keep your succulent happy: On arrival, place the pot in a weak mixture of Seasol for approximately 2 hours, or until soaked through. Only water when plant feels relatively dry to touch. Please bear in mind, keeping the succulent in the pot they arrive in, will make them will dry out more quickly.
bottom of page